After enquiring with us, we will provide a preliminary quote based on your request. We will often require pictures of where you would like the product installed, to confirm suitability. Once you have approved this preliminary quote, we will organise a day and time to come measure.
After measuring we will then update the quote if needed. This may be to cover complexities or customisations that weren't apparent on your initial request, or any extras/add ons that you requested at the time of measure.
Once you've accepted the final quote, we require a 50% deposit to send your job into the manufacturing queue. Please note, this does not mean that your job has immediately begun production. It is simply placed in the queue which follows a first come first serve basis. Due to the length of our queue, it can take several weeks for us to begin producing your order.
Lead times fluctuate up and down year-round, so nothing can ever be guaranteed. Having said this, it averages roughly 10 weeks from the first deposit to the completion of manufacturing.
Once complete we will notify you and request payment of the remaining 50% of the order before we install.
